Dedicated Support

DScribe’s team have more than 10 years of providing these services to NHS Trusts and other healthcare providers. DScribe’s toolkit is based around what is required by you, the customer; and first-class customer service goes hand in hand with this. Each DScribe customer is managed by a dedicated client manager and has guaranteed full time on-premise support during implementation, and regular on-site and remote support thereafter. Our pro-active customer support team has dedicated local management teams, including a clinician-led system design team, implementation support teams, transcription service teams and a customer care team. Each are specially trained in their fields to create a combined network of customer support.