Benefits of DScribe

Why choose DScribe? Many healthcare providers don’t even realise they have a problem or a way to improve; many healthcare providers just continue with their daily business unaware there is a solution to many niggling issues. DScribe’s toolkit is a step towards progression; towards cost savings, efficiency improvements, paperless NHS and constant, reliable support. DScribe provides every tool a trust would require in terms of managing clinical documents.

The benefits of DScribe are multiple, including but not limited to:

DScribe could potentially save your Trust millions of pounds with the zero software cost model – you only pay for the cost of transcription and speech recognition licences. Forget costs for upgrades or system enhancements, for software, implementation, training, support, consultancy, integration or software modifications as DScribe offers a comprehensive package to ensure there are no hidden costs.

NHS problems that we address
  • - Reduce time, which is the biggest and most direct, positive effect on budget
  • - Reduce the need for temporary secretarial resources
  • - Automate the dispatch of documents on clinical approval

DScribe is about the people. DScribe’s toolkit is based around what is required by you; and first-class customer service goes hand in hand with this. Each account with DScribe is managed by a dedicated client manager and has guaranteed full time on-premise support during the roll out, and regular on-site and remote support thereafter. Our pro-active customer support team has dedicated local management teams, including a clinician-led system design team, implementation support teams, transcription service teams and a customer care team. Each are specially trained in their fields to create a network of support for you to use. DScribe places a large emphasis on listening to you and trying to meet your requirements to ensure you and your Trust are satisfied with everything.

The solutions we provide:

- Dedicated teams actively there to support in any crisis or with any day-to-day runnings.

DScribe can help your Trust improve efficiency greatly. We offer a guaranteed turnaround time of 24 hours or less and deliver all rapid files requested within 4 hours. This consistent, top quality, accurate reporting means the delays you may not even know you are facing are eliminated, as are backlogs for staff members to get through when they get back from holiday or sick leave.

The solutions we provide:
  • - Reduce turnaround time
  • - Increase secretarial productivity by eliminating the need to print, fold and post clinic letters
  • - Increase productivity by eliminating the need to print and store clinic letters in patient records
  • - automatically saved to the patient record electronically - Transparent billing

The quest for a ‘Paperless NHS’ is ongoing and is designed to save the NHS billions of pounds. DScribe offers that solution now, with fast and easy implementation, no software or additional hardware purchase necessary and all letters despatched entirely electronically. All reporting is managed online; ad hoc reports can be downloaded at any time.

The Department of Health wants the NHS to be paperless by 2018 – a move that would mean the public would have online access to their health records and that crucial health information would be computerised and available to healthcare providers immediately. What this means for the patient is that their care would be more efficient, safer and faster.

DScribe has been ahead of the ‘paperless agenda’, enabling departments within Trusts to conduct their clinical correspondence entirely electronically, long before it was mentioned by the Department of Health. Since ‘paperless’, ‘clinic letter turnaround times’‘QUIP and CQUIN targets’ have been commonly bandied about as concepts, Trusts are now looking at best practice in their own hospital departments as well as in other Trusts, and are inviting us to talk to them. Trusts are saving £2m a year just by using DScribe to handle their clinical administration with no capital outlay and no risk.

The solutions we provide:

- By going paperless, there is less requirement for consumables and equipment – paper, printers, inks and postage, and energy