Cost Savings

DScribe could potentially save your Trust millions of pounds with the zero software cost model – you only pay for the cost of transcription and speech recognition licences. Forget costs for upgrades or system enhancements, for software, implementation, training, support, consultancy, integration or software modifications as DScribe offers a comprehensive package to ensure there are no hidden costs. The solutions we provide:

Improving NHS administration efficiency

  • Reduce fixed costs through greater efficiency for the most direct and positive effect on budget
  • Eliminate the need for temporary secretarial resources
  • Automate paperless clinical document workflow from dictation to dispatch

The government and the Department of Health have stressed that the drive to make £20bn of efficiency savings in England by 2015 should not prompt Trusts to cut services provided to patients. Within a matter of weeks, we have made a considerable contribution to their CIP and without the Trust having to consider capital outlay, or costs (even hidden ones) for software, implementation, training, integration, annual maintenance, support, or upgrades. Trusts just pay for the service they use.

It is known to take an efficient typist a standard of five hours to type one hour of dictation. Whatever pay grade, every secretary takes three hours longer to type one hour of dictation, making that extra time more or less expensive to the Trust, depending on the FTE’s pay grade.

From a time and motion study of 52 secretaries in four departments in a Trust and using statistics from our workflow, we noted an average number of dictations the 52 FTEs handled in a year was 2313 (and 18,560 hours typing time). Based on the findings above, this totalled 7,000 inefficient hours/annum which equates to £85,000 in cost. Typing in the accepted efficiency timeframe would save each Trust approximately £85,000 per annum, making salary payments to that team £200,000 rather than £285,000.

The average 25-line letter sent out by an NHS Trust typically costs £7. By sending the dictations to DScribe for transcripion, this drops to £1.75 per letter. How this works can hardly be ignored since the savings are so huge. The actual cost of employing staff taking into consideration salary, sick leave and holiday, overtime and facilities is saved.

We have many more examples of cost savings which we can share with you, however, the bottom line is – unless you are a DScribe customer already – you could be saving much more on your Clinical Administration. We are happy to supply our cost model to Trusts who are interested in doing their own analysis (at no charge) and you can request it here.
Alternatively you can contact us and we can undertake this work on your behalf.

  • - Eliminate the need for secretarial overtime to address letter backlogs
  • - Eliminate the need to hire temporary typists to cover for absent or vacant positions
  • - Eliminate in-house printing, folding and posting costs by sending correspondence via NHS-mail or sending correspondence via a third-party print & post solution
  • - CQUIN Payments are not lost for missing document turnaround time
  • - CQUIN Payments are not lost for missing referral-booking time
  • - Eliminate pure typist tasks leaving medical secretaries to perform non-typist tasks. This reduces administration headcount, which is a major cost saving opportunity.
  • - Eliminate the need to use capital budget to procure clinical correspondence software
  • - Eliminate the need to pay for software implementation and training
  • - Eliminate the need to pay for software integration for clinical correspondence systems into Trust EPR
  • - Eliminate the need to pay annual software maintenance and support fees.